Shipping policy
Shipping Policy
Thank you for shopping with Avaina Nicole Company. All of our products are made to order and fulfilled by our print-on-demand partner.
Processing Time All orders are processed and fulfilled within 2–5 business days after payment is confirmed. Orders are not processed on weekends or holidays.
Shipping Times Once fulfilled, estimated delivery times are:
- United States: 3–7 business days
- Canada & Europe: 5–10 business days
- Rest of World: 10–20 business days
Shipping times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
Tracking Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.
International Orders We ship to over 230 countries. International orders may be subject to customs duties and import taxes, which are the responsibility of the buyer. We are not responsible for delays caused by customs.
Lost or Damaged Items If your order arrives damaged or is lost in transit, please contact us within 30 days of the estimated delivery date at [your email] and we'll make it right.